The construction industry uses many different tools and technologies to get the job done. However, one of the most important tools is the RFI (Request for Information) document. While it is not possible to completely eliminate RFIs on a construction project, there are things you can do to minimize the amount of time they take and the number that are misinterpreted or missed altogether.
The simplest way to prevent this is to be clear and provide context in your responses to the RFIs that you receive. Incorporate photos, drawings and other documents into the answers you provide to make sure that anyone reviewing the RFIs can understand what the issue is.
In addition, it is always a good idea to ask around before answering an RFI. Especially when it comes to issues that may be above your pay grade, don’t be afraid to bring in engineers and architects to help you answer the question. This will ensure that your answer is accurate and complete.
When it comes to submitting and responding to RFIs, it is essential to create and follow a standard format for the RFI submission and reply that you use on your projects. Standardizing the submission and reply formats will help reduce time spent on these critical documents and reduce the risk of misinterpretation. Using modern technology to track and respond to RFIs can also reduce the time and manpower required to manage these important documents. For example, Smartsheet allows you to submit and respond to RFIs quickly and easily with a simple form on your mobile device.