What Happens If a Turo Car Breaks Down?

March 16, 2024

As a car owner on the Turo platform, it’s important to understand what happens if a turo car breaks down and how you can prevent it from happening in the first place. This article will cover what kind of insurance Turo provides, how to access your policy information, and what steps you should take if your vehicle experiences any sort of problem during a trip.

When renting a car on Turo, you have the option to purchase Turo’s protection plan or decline it. However, it’s important to know what you’re getting into by choosing the latter, as it’s unlikely your own personal car insurance or credit card benefits will cover damage to a rental if you decline Turo’s coverage.

If you choose to decline Turo’s insurance, you will receive state minimum liability protection, but that’s it. Your own personal auto insurance and credit cards typically won’t cover any damage you cause to a car while driving it, either.

If you do find yourself with a car that’s not working properly during a trip, you can call roadside assistance for help. If possible, you should try to make sure the car is in a safe location away from traffic and other hazards before calling roadside assistance. It’s also good to have all relevant contact information on hand before you call, including the host’s name and phone number, as well as the car’s Turo ID number. This way, your guests can get the help they need quickly and you won’t be charged for any repairs.


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