Breaking down on the side of the road can be a stressful experience, especially when you’re not sure who is responsible for paying for a replacement vehicle or other costs. In this article, we will go over what happens if a Turo car breaks down, including details about the breakdown policy, roadside assistance services, and who might be responsible for paying for costs resulting from the breakdown.
It’s important for both renters and hosts to understand what steps to take if a Turo car breaks down. The first step is to make sure you’re safe by pulling off the road and putting on hazard lights if possible. If you are unable to drive the car away, call roadside assistance and provide them with a detailed description of what happened as well as your location. Be sure to keep any receipts you receive related to the breakdown.
In most cases, Turo’s breakdown policy will cover the cost of a rental car and other expenses resulting from damage caused by a covered incident. However, there are some situations where you might be held responsible for the costs if the break down is due to your actions or negligence. This includes driving recklessly, failing to follow instructions, or using the car for things it’s not intended for.
If you’re a host, the best way to prevent costly repairs and breakdowns is to keep your vehicles in good condition. Regular maintenance and a clean, organized garage are also key. In addition, be sure to include a full list of operating instructions in the vehicle listing and encourage your guests to read it before they book.