If you’re a Verizon user, you may be getting messages from the 588 Area Code but you’re not sure what it means. This happens because the cellular network carrier has designed the special messaging app, Messages+, for its customers.

Verizon’s Messages+ is a great way to send group texts, but you might get stuck in the middle of a conversation when your Message+ app doesn’t recognize that a text is coming from the 588 Area Code. If this happens to you, there are a few things you can do to restore access to your group chats.

First, make sure you’re using the right Message+ app on your phone. Then, tap on the stacked lines in the upper left corner of the Message+ app.

You should see a list of available options on the screen. From here, select “restore messages.”

Another option is to try to switch to the default messaging app on your phone. If you still have trouble, you can always contact the Message+ support team to help you out.

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